A room may be listed as accessible, but is the bathroom doorway wide enough for your mobility device? Does the tour involve steps? Can you board the transfer vehicle comfortably and safely?
We start with your access requirements and build the itinerary around them. We share those requirements directly with suppliers, ask specific questions about measurements, facilities, and assistance, and seek written confirmation wherever possible.
Before you book, we explain what suppliers have confirmed, what remains a request and where information is still missing—so you can decide what works for you.
We ask about doorway widths, bathroom layouts, shower access and bed heights, plus step-free routes to restaurants, pools and other shared spaces.
We check vehicle access, ramps or lifts, and space for your mobility device. Where needed, we enquire about local equipment rentals and delivery.
We coordinate assistance requests with airlines and clarify seating options, mobility device requirements and boarding arrangements.
We ask operators about steps, terrain, walking distances and rest stops. We also communicate dietary requirements and medication storage needs.
Tell us what you’re dreaming of and what you need to travel comfortably. We’ll help you explore your options, ask the right questions, and build a trip around you.
