ABOUT US

Travel is personal. So are we.

Founded in Vancouver in 2016, Guide Me Away brings personal care and experienced advice to travel planning. We get to know you, understand what matters and create a trip that feels like yours.

Team

Meet your travel experts.

Three advisors, one dedicated to you. Get to know who’ll plan your trip.

Founder & CEO

Lia Hershkovitz

Travel Expert

Charlene Johnston

Travel Expert

Diana Gettner

Fifty countries in, and still taking notes

Lia Hershkovitz brings more than twenty years in travel and experiences across over fifty countries to Guide Me Away. She’s travelled for work, for curiosity and, these days, with her young daughter alongside her—giving her a whole new appreciation for the details that make a family trip work.

She founded Guide Me Away in Vancouver in 2016 with a simple belief: a memorable trip starts with understanding the people taking it. The family gathering where every generation feels considered. The resort that suits you so well you’re already talking about coming back. The honeymoon with room to slow down and enjoy being together.

That belief still shapes how Lia and her team plan today. They get to know you, offer honest advice and bring the details together with care—so you can remember the trip and forget the planning.

Our Values & Mission

What you can count on

01

Experience that has been there

Twenty years in travel, more than fifty countries, and a habit of checking with someone on the ground before we recommend anything.

02

One advisor, start to finish

The same person plans your trip from the first conversation to your return, with honest advice on where to spend and where to save.

03

Planned for the people travelling

Dietary needs, mobility, little ones, grandparents: we ask early and check with suppliers. Plan with us in English, Spanish or Hebrew.

04

Relationships that open doors

Long-standing partners around the world, and the extras that come with them when they’re available.

WHAT THAT GETS YOU

The value of real relationships

When you book with us, you get more than the booking. Our long-standing relationships with hotels, resorts and cruise lines often open doors you won’t find online: a room upgrade when one is available, breakfast included, a resort or onboard credit, early check-in, a private guide who only works by referral, and a direct contact at the property if anything isn’t right.

The extras depend on where and when you travel, so we don’t publish a list. Instead, we’ll show you exactly what we’ve secured for your trip before you book.

Licensed & Accredited
Consumer Protection BC Licence 90178 · IATA TIDS 96240535

Network Affiliation
TRAVELSAVERS

FROM OUR TRAVELLERS

Good trips. Happy travellers.

100 Google reviews · 5.0 average

      EXCELLENT  
   Based on 103 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Omri Eliyahu 
 
 
 
 Trustindex verifies that the original source of the review is Google. Lia from Guide me away saved our vacation! We originally booked an hotel through Costco travel, yet the hotel didn’t meet our expectations. After couple of days we contacted Lia and needed her professional help to salvage our vacation rather to cut it short and go home disappointed. She managed to find us several options that met our needs and expectations and we ended up booking through her one of those options. Once we arrived to the new hotel, our eyes were wide open and we know that we made the right choice in trusting her. We had such a blast in the new location which we spent 5 out of the 8 days of our vacation. We would like to express our gratitude to Lia since she managed to calm our frustrations and eventually enjoy our time away from home. 🙏🏾🙏🏾🙏🏾
  
 
      Posted on Google  
   
   Lee Levy Eliyahu 
 
 
 
 Trustindex verifies that the original source of the review is Google. During our recent family vacation in Cancun, we found ourselves staying at a resort that unfortunately didn’t meet our expectations, so we decided to look for an alternative at the very last minute.

We reached out to Lia at Guide Me Away, and she was immediately available to help us find and book a better option. She recommended Grand Palladium Costa Mujeres – Family Selection, which turned out to be a wonderful fit for our family.

Travelling with two young children, including a baby, makes choosing the right resort especially important. We particularly appreciated the spacious and modern facilities, the family-focused service, the thoughtful baby amenities, and the variety of activities available for children.

What stood out most was Lia’s responsiveness and willingness to help on such short notice. She made the process easy and helped turn a disappointing start to our vacation into a much more enjoyable experience.

Thank you, Lia and Guide Me Away, for coming through when we needed you!
  
 
      Posted on Google  
   
   Cindy Lukey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Charlene is a fantastic Travel Agent who really cares about her clients having the best experience. She is attentive and always engaging. Highly recommend!
  
 
      Posted on Google  
   
   William Weissig 
 
 
 
 Trustindex verifies that the original source of the review is Google. Charlene was very helpful, friendly and professional. Highly recommend Guide Me Away!
  
 
      Posted on Google  
   
   Laraine Atkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can’t say enough about how incredible Charlene has been in planning unforgettable trips for me! From the vibrant streets of Cuba to breathtaking European cruises, relaxing Caribbean getaways, and the stunning beaches of Puerto Vallarta, every detail was perfectly handled.

Charlene took all the stress out of planning, offering expert recommendations, seamless arrangements, and a personal touch that made each trip extra special. Whether it was finding the best excursions, securing the perfect accommodations, or making sure everything ran smoothly, Charlene truly went above and beyond.

If you’re looking for someone who is passionate, knowledgeable, and dedicated to creating amazing travel experiences, I highly recommend Charlene! I can’t wait for my next adventure! My bucket list is getting shorter and shorter as I tick off my wonderful adventure that Charlene has carefully crafted for me so I that i have the very best experiences of my life.
Charlene made sure that all of our trip was seamless and she supported us every step of the way. As a frequent travelers we cant wait to book our next adventure with her. Truly a dedicated professional who wants you to have the best experience. Best travel
Advisor ever! Book with Charlene you wont be disappointed🇨🇦
  
 
      Posted on Google  
   
   Anna Ruth 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shelly organized such a great trip for us! It was such a good deal and everything was just perfect! Will 100% use them again.
  
 
      Posted on Google  
   
   D0oGLe 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best experience with a travel agency ever. Lia was phenomenal. She helped in every aspect of our destination wedding. She really knows how to find exactly what you are looking for
  
 
      Posted on Google  
   
   Eliya Be'er 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had the most incredible experience traveling with Guide Me Away to Rivera Maya, Mexico! 🇲🇽 Smooth transfers, luxury accommodation, and excellent client services. Thank you, Shelly!
  
 
      Posted on Google  
   
   Madison Blomly 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shelly is so awesome and helpful! I truly felt like I was taken care of through my booking process. I recommend Guide Me Away 100% for all of your travel needs❤️❤️
  
 
      Posted on Google  
   
   Linda Briggs 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful service from people who know their stuff. Will only book through Guide Me Away.